Job Title - Customer Service/SalesSalary - £22,300Location - Glasgow City Centre/Home BasedHours - Monday to Friday (9.00-1700)PLEASE NOTE WE ARE ONLY SHORTLISTING CANDIDATES WHO CAN COMMUTE TO GLASGOW CITY CENTRE.The training for this role will be based in Glasgow City Centre for 3-6 weeks.Key responsibilities include:* Managing existing and new relationships with customers to ensure client satisfaction and promote repeat business.* Upselling products when discussing options with clients, maximising sales opportunities.* Efficiently managing incoming enquiries via a centralised mailbox, providing prompt and accurate responses.* Issuing quotations to customers, ensuring accuracy and adherence to company guidelines.* Liaising with clients regarding lead times, updates, and order status.* Tracking sales leads and enquiries, ensuring accurate and updated records.* Handling inbound calls from customers, answering queries, tracking orders, and arranging parts/returns.* Liaising with suppliers to ensure orders are processed within agreed timescales, maintaining effective communication throughout.To be successful in this role, you should possess the following skills and qualifications:* Confident and professional telephone manner with excellent communication skills.* Comfortable in a fast-paced sales environment, with the ability to meet targets and deadlines.* Customer-focused attitude, always striving to provide the highest level of service.* Genuine drive and a desire to achie...