Founded in 1805, the Pennsylvania Academy of the Fine Arts (PAFA) is America’s first school and museum of fine arts. Located in center city Philadelphia, PAFA is intimate in scale with a strong sense of community. PAFA’s undergraduate degree offerings include a BFA in Studio Art and a coordinated BFA with the University of Pennsylvania. Graduate programs include an MFA and Low-Residency MFA degree, and a Post-Baccalaureate certificate. PAFA’s museum has an outstanding collection of American art, and the museum actively collects and exhibits contemporary art, including work in new media.
POSITION: Manager of Membership and Annual Giving
The Manager of Membership and Annual Giving is responsible for overseeing PAFA’s annual giving and general membership programs. The Manager will work closely with fellow PAFA staff to develop and implement programs and events for the purpose of member and donor acquisition, cultivation, and retention.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Plan, organize, and implement an effective annual giving program for all PAFA constituencies, including general memberships and outright support from individuals.
* Implement creative member acquisition, renewal, upgrade, and retention strategies, including benefits and events, as well as direct mail and digital campaigns.
* Collaborate with Marketing and Visitor Experience staff on the onsite membership sales effort, with an emphasis on onsite sales and visitor data capture.
* Generate and maintain reports to track progress towards goals and the success of acquisition, renewal, retention, and upgrade strategies.
* Utilize Raiser’s Edge NXT and Constant Contact to manage constituent lists for membership mailings, digital communications, and invitations.
* Serve as primary point of contact for members and provide a high level of customer service.
* Work closely with Development Associate on all gift entry and record keeping processes related to membership and annual giving.
* Serve as departmental representative on the Alumni Council.
* Partner with Chief Development Officer and Individual Giving team on upgrade and retention strategies.
* Contribute membership and annual giving content for the annual report and organization-wide communications.
* Promote a culture of philanthropy throughout the organization.
* Other duties as assigned.
QUALIFICATIONS
* Bachelor’s Degree
* Minimum three to five years of membership or annual giving experience, preferably in a museum environment.
* Exceptional organizational, interpersonal, verbal and written communication skills.
* Ability to think and work independently.
* Ability to prioritize and perform multiple tasks.
* Excellent customer service and problem-solving skills.
* Proficiency in Microsoft Office software (Word, Outlook, Excel).
* Expertise in Raiser’s Edge NXT software (or similar system) required.
* Experience creating digital communications preferred.
* Ability to work some evening and weekend events.
* Passion for the Arts.
APPLICATION REQUIREMENTS
The Pennsylvania Academy of the Fine Arts accepts digital applications only. A complete application should include the following:
* LastName_FirstName_Resume
* LastName_FirstName_CoverLetter
*Due to the amount of potential applicants, we do not respond to voice calls or messages about the status of your application. Based on the criteria for the position, the most qualified candidates will be contacted directly. Thank you for your interest in PAFA.
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