The sales recruitment network is looking for a sales and helpdesk admin. The role is starting of as contract, if all goes well this can be made into a permanent role, this is office based. Sales Order management from receipt of a Customers Purchase Orders to raising SOP on the Protean System and communicate to all parties expectations. Update customer of the progress to invoicing the customer on dispatching of the goods. Produce Service Contract Matrix and publish to Management team Provide initial telephone contact for all customer enquiries. Maintain Service and Maintenance contracts are invoice according to renewal date and liaise with account management to facilitate renewals Process Monthly and Quarterly maintenance invoices for large S&M contracts Process all customer consumable orders and liaise with Order Management that appropriate stock levels are available, communicate lead time to customer Prepare and process Service invoices in accordance with customer requirements and/or company guidelines Support the Helpdesk Team taking customer and Engineer calls and Logging them according to SLA requirements on the Protean Service Management system. If you have similar experience, feel free to get in touch.