Veterinary Receptionist (Part-Time)
Glenbrae Veterinary Clinics, Dumbarton, Dumbarton, Scotland
Discipline: Non-clinical Support
Part Time
Salary: Up to £24,000 FTE D.O.E.
Passionate about pets and delivering excellent customer service? Then this is the role for you!
We have an exciting opportunity for a Veterinary Receptionist to join our fantastic team at Glenbrae Veterinary Clinic on a part-time basis. The role will involve working between our Bearsden and Dumbarton branches with duties including but not limited to:
1. Welcoming clients and their pets
2. Answering customer queries
3. Booking appointments
4. Financial transactions
5. Assisting with stock control
6. Other administrative duties
About you
We are looking for someone who is passionate about the job and can fit in with the team. Someone who will go the extra mile to provide a professional and personal service to each client is vital for the role.
The successful candidate will have previous customer service experience (preferably min 1 year), ideally within a veterinary setting although this is not essential. They will be confident, committed, and able to work well under pressure with exceptional organisational skills. A friendly manner and love for animals is also essential for this role, along with the ability to work as part of a team as well as on their own.
The rota
This is a part-time permanent role working 24 hours per week over 3 days. There will be 1:3 Saturdays and no out of hours or Sundays.
Want to know more?
Glenbrae has been established since 1990 and we are a busy 3-site practice with Tier 2 RCVS accreditation. We became part of the IVC Evidensia family in 2019 which has helped us by providing many opportunities for clinical excellence and development within our teams.
In addition to a competitive salary, you will benefit from:
* 6.6 Weeks annual leave FTE
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Pension scheme
* Discounted staff pet care
At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
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