Time left to apply End Date: March 31, 2025 (30+ days left to apply)
job requisition id R0008893
Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.
Job Role:
Technicians are assigned to an Operating Entity and are responsible for providing technical administration support to broking staff within dedicated Business Units. A Technician will be allocated to a team of Technicians who provide specialist support organised around lines of insurance. They will ensure that their responsibilities are completed in accordance with applicable Company/Group policies.
Key Responsibilities:
1. Meets agreed targets
2. Handles assigned projects and contributes to others as required
3. Provides management information to managers as required
4. Assists in the creation of client and broking documents
5. Process slips, quotes, indications and endorsements
6. Keeps informed of all regulatory and legal changes which impacts on the job role
7. Ensures up to date records are maintained at all times on the Company systems
8. Responds appropriately to issues as they arise
9. Develops positive relationships with their Business Units
10. Deals with incoming enquiries from clients, insurers and third parties as appropriate
11. Deals with client renewals and mid-term adjustments as appropriate
12. Responds to the clients (both internal and external).
Skills & Attributes
* This is an entry level role and full training will be provided.
* Previous work in Insurance or a customer facing environment is desirable.
* Attention to detail with ability to produce accurate documentation
* Ability to work optimally within a team
* Prioritisation and interpersonal skills
* Self-motivated
* Ability to communicate optimally, both verbally and in writing.
* Willingness to study for examinations
* Excellent organisational skills
* Confident communication both written and verbal
Qualifications
* GCSE’s (or equivalent) including English and Maths is essential
* A level Grade A-C (or equivalent)
* Progression towards gaining professional qualifications is desired, but not crucial
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
* Our successes have all come from someone brave enough to try something new
* We support each other in the small everyday moments and the bigger challenges
* We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
About Us
Howden began in 1994, as just three people and a dog. Now there are 17,000 of us, and we're a leading global insurance group, managing $38bn of premiums for our clients.
Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold.
The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.
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