Warehouse Operative On-site at Chippenham, UK location Minimum salary £ 24,960.00 Full-time Monday-Friday JOB SUMMARY & SCOPE: Undertake the checking and receipt of all incoming goods in line with Company Goods Inwards processes, identifying errors or damaged items/packaging, and communicating with internal personnel and suppliers as necessary. Ensure the timely and accurate receipt of goods on supplier Purchase Orders using the ERP system. Ensure the timely and accurate receipt of faulty goods from customers using the Repair Tracking systems. Ensure all receipted goods are either stored or moved to the correct operational areas efficiently. Professionally and tactfully respond to queries and requirements raised by internal personnel regarding incoming goods. Pick line items on sales orders as per Company processes, making the goods available for packing and dispatch. Package finished and repaired goods ready for shipment, marking and attaching correct documentation in line with both Company requirements and external compliance. Accurately fulfill Customer sales and service orders on the ERP system and Repair Tracking systems, recording all details as per Company processes and communicating the details as required. Book the collection of goods from Chippenham and off-site locations using approved courier systems, ensuring delivery/collection addresses are correct. Complete all fulfilment tasks without compromising inventory accuracy and integrity. KEY ACCOUNTABILITIES: Demonstrate a high level of attention to detail when checking incoming goods, scanning and inputting data, and ensuring all actions are accurate and fully complete. Work efficiently and effectively as part of a team, contributing to the completion of common tasks/goals set out by the Line Manager. Keep work areas clear and clean, segregating waste in compliance with Company environmental management (ISO14001) requirements, and arranging collection of waste with approved contractors. Assist with planned regular and ad hoc stock checks as required, reporting completion and details of any variances. Deputise and provide cover for absent colleagues as required, regularly refreshing knowledge of their role/processes to ensure this can be achieved effectively. Undertake forklift truck driving duties as required, ensuring daily safety checks are conducted thoroughly and Company warehouse guidelines are observed. Oversee scheduled forklift truck maintenance checks by external service engineers. Undertake any other duties that may be required from time to time for the smooth running of the Company. Required to lift heavy objects (up to 20kg). EDUCATION EXPERIENCE KEY TRAITS: Demonstrated proficiency with Microsoft Office, including Outlook, Excel, and Word. Ability to meet the physical performance requirements of manual work involved in the role. Strong organisational skills, with the ability to multitask and work to deadlines. Effective communication skills, both in writing (e-mail) and verbally over the phone and face-to-face. Narrow aisle FLT (Forklift Truck) training is preferable but not mandatory. TYPICAL PERFORMANCE TARGETS: Independently collect and analyse information when dealing with problems and routine tasks, developing recommendations for process improvement and finding better ways of doing things. LANGUAGE SKILLS: Primary language used in daily operations is English. SUPERVISION: No staff supervision required. DECISION MAKING REASONING: Follow written procedures and processes, but also have the ability to use initiative to quickly answer questions and solve problems. WORKING RELATIONSHIPS: General: Be helpful, respectful, approachable, and team-oriented, building strong working relationships and a positive work environment. Functional relationships will be with Purchasing, Operations, Sales, IT, Technical Services, Customer Service Centre, and Finance. About Peak Technologies: Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value.Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.