Join to apply for the Client Account Manager role at YourParkingSpace.
YourParkingSpace is seeking a dynamic and driven Client Account Manager to join our innovative and forward thinking team to manage and grow our client base.
About YourParkingSpace
We are the UK’s fastest-growing parking technology provider, dedicated to making parking effortless for drivers and maximising revenue for space owners. Our on-demand marketplace connects drivers to thousands of spaces, while our comprehensive suite of B2B solutions transforms parking assets into connected mobility hubs. We have recently merged with Flowbird/EasyPark to become a global transport solutions provider to make our cities more livable.
Salary: Competitive market rate DOE, plus commission
Location: Hybrid, 3 days a week in our modern office space in Stratford, London.
You Will Be Required To
* Manage a diverse portfolio of accounts, cultivating strong and positive client relationships.
* Ensure client success, customer satisfaction, retention, renewals, and upsell opportunities.
* Identify and pursue opportunities to develop accounts in line with our strategic roadmap.
* Collaborate with internal teams to align with client expectations and KPIs to ensure campaign success.
* Provide regular updates on account performance to the management team.
* Partner with Finance to track revenue and financial metrics.
* Deliver insights to enhance client relations and drive business growth.
* Act as the primary contact for customer issues, leading resolutions.
Ideally You Will Have
* Experience: 2+ years in Account Management or Customer Success with a track record of client growth.
* Communication: Strong written and verbal skills to engage and influence a diverse range of stakeholders.
* Sales Expertise: Ability to assess client needs, propose tailored solutions, and build value-driven relationships.
* Proactive & Independent: Problem solver who thrives in dynamic environments, managing multiple accounts.
* Sales & Performance: Consistently achieve or exceed revenue targets.
* Data-Driven: Use CRM tools and metrics for account decisions and revenue strategies.
* Relationship Building: Build trust through clear communication and delivering on commitments.
* Multi-tasking: Exceptional organisational skills to manage multiple projects effectively.
* Innovation: Passion for growth and challenging the status quo.
* Technical Skills: Proficient in analytical tools, IT systems, and Microsoft Office.
* Independence: Self-motivated with the ability to work autonomously and stay focused.
We Offer You
* Collaborative & innovative work environment
* Professional growth & development opportunities
* Competitive salary plus commission
* 24 days annual leave (increasing with service to 27) plus your birthday off
* Comprehensive benefits (EAP, health cash plan, tech/cycle schemes, gym membership, retail discounts and more)
Join our team and be a part of the future of the parking industry! If you have a passion for fostering long-term commercial success and are excited about joining a market leading, growing company, apply now.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
* Industries: IT Services and IT Consulting
#J-18808-Ljbffr