Location: The Capital Building 6 Union Street Liverpool L3 9PP
Based: (Hybrid 60% office 40% WFH)
Hourly rate: £13.84ph
Working Days/Hours: Require office attendance 5 days per week 7.24 hrs per day with core hours of 1000 - 1500. Please note the working day must not commence before 0700 nor conclude post 1900. Hours of work are between 08:00 and 18:00.
Contract: Temporary, 6-months with the possibility of extension subject to business needs.
Position: Document Handler
Experience Needed/Desired:
* Ability to use MS Outlook, good command of English, ability to follow direction and have flexibility towards role and responsibilities.
* Ability to use MS Word and Excel.
Duties/Responsibilities:
Decision Enablement Services are responsible for the end-to-end process of arranging interviews for asylum applicants. We require additional staff to support the various teams involved in this process, including:
* Case Progression
* Interview Booking
* Support and Compliance
* Meet & Greet - Greeting customers face to face, requiring confidence and activity as you will be on your feet for most of the day.
The DES Administration Officer will be assigned to various workstreams within the asylum interview process, including triaging cases, booking interviews, handling correspondence, checking paperwork, escorting applicants, and reporting. Comprehensive training will be provided for the workstream and managed in accordance with Home Office HR policies.
Training:
4 weeks hybrid based training for all roles apart from Meet and Greet. Full H&S training will be provided specifically for Meet and Greet candidates - fully office based.
Clearance Level:
Basic DBS + CTC (Counter Terrorism Clearance). Happy to accept candidates with (SC).
Role Specific Requirements:
You must hold a valid passport and must have lived in the UK for longer than 5 years. A period of 6 months or longer spent outside of the UK in the last 5 years will not be accepted. This role requires security clearance that will be processed for you if successful.
Brook Street is proud to support the Armed Forces Covenant and guarantees to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
If you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. We are committed to engaging with you.
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