Customer Coordinator : Borehamwood
Pertemps is currently recruiting for a Customer Coordinator to join our Automotive client based in Borehamwood.
Hours: Mon:Sun 8 am:8 pm (40 hours a week on a rota basis for the weekend)
Salary: GBP 28,800
Duties:
: Handling inbound and outbound calls
: Delivering exceptional customer service at all times
: Processing new bookings, booking extensions, and terminations within required SLAs
: Handling customer complaints efficiently through to resolution
: Updating company system with accuracy, processing rental documentation, and providing reports.
: Offering additional products or solutions to improve customer experience
Requirements:
: Proven experience in a customer service environment
: A passion for customer service and a strong understanding of how to deliver it.
: Proven ability to communicate effectively by phone, email, and chat
: The ability to work under pressure and achieve business KPIs
Benefits:
: 25 Days holidays + bank holidays
: Birthday day off
: Pension
: Work based discounts
If you would be interested, please apply, or call Corinne at Pertemps.