We are currently looking for a Customer Service Advisor to join our team at our East Kilbride Operation Centre and be part of our continuing growth.
You'll be working from Monday to Friday with no bank holiday working, so you'll benefit from a great work-life balance and have more time to yourself.
Our Customer Service Advisors are a dedicated team that are crucial to our operation, who promptly respond to high volume inbound and outbound calls from our customers, while maintaining our Service Level Agreements and time frames.
They also assist our members and private traders with sales and return queries and provide administrative duties associated with documentation and compliance.
What do we need from you?
Excellent customer service
Great, clear communication skills, both written and verbal
Strong attention to detail
IT literate
Adaptable, with the ability to multi-task in a fast-paced environment
Able to work as part of a teamWhat we offer you in return:
Monday to Friday working
23 days holiday plus bank holidays, plus an additional day per year to celebrate a special occasion and a paid day to volunteer for a charity of your choice
Competency framework - the more you learn, the more you earn!
Medicash Cover - look after you and your family by providing a range of positive healthcare benefits
Contributory workplace pension plan
Life Assurance cover
Company uniform
The ability to purchase shares in our successful global company, at a discounted rate
An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home
Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications