Smyths Toys Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online, and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers. We are an equal opportunity employer, and the only thing that matters to us is your ability to do this role. Are you up for the challenge? Then please apply online today About The Role We are looking to recruit a Duty Manager for our store in Telford. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey. Salary: £27,000 Responsibilities Sales Deliver, maximise and exceed sales targets in store Maintain availability of all products is maintained on the Shop Floor Ensure the team’s familiarity with all products in all departments Make sure all customer purchases are carried out in accordance with Company guidelines Customer Service Ensure that all customer queries are dealt with promptly and effectively Achieve and maintain company standards on housekeeping, floor presentation and space planning Participate in weekly stock takes - identify and report abnormal counts to the Store Manager Staffing/Operations Ensure staffing levels match the business needs, or events in-store Prepare, monitor and action daily task board Actively drive the team’s knowledge of Top Sellers and Department Stock Loss Assist Store Manager with all staffing issues, i.e. training and performance reviews Cash handling/Security/ daily spot checks on all tills Ensure that company cash/stock handling procedures are adhered to at all times Responsible for the opening and closing of the Store The Ideal Candidate Have a proven track record as a Duty Manager in a fast paced retail environment Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills Be target driven and customer service orientated Be highly motivated and ambitious Be a self starter with a can do attitude Excellent Microsoft Office skills Benefits An attractive competitive salary and bonus package A benefits package inclusive of: 4 weeks annual leave rising according to length of service Defined Contribution Pension Scheme Life Assurance Cover Employee Assistance Programme In-store discount Company Maternity and Paternity Payments Special Life-Event Gifts Length of Service Awards Smyths Toys is an Equal Opportunities Employer