This is a senior role within the Crimson Hotels Commercial team. As the Cluster Revenue Manager, you will be the key driver of maximizing bedroom revenue for a region of hotels through utilization and analysis of effective revenue & rate management techniques. You will deliver budgeted rooms revenue and outperformance at an RGI level vs primary competitor set.
Revenue Management
* Develop, implement, and execute strategic action plans to drive hotel revenue performance in conjunction with the senior management team.
* Produce a detailed day-by-day monthly rooms forecast.
* Produce a detailed daily budget plan.
* Consistently review hotels' daily pricing in respect of direct competitors and pace of demand.
* Ensure hotel maintains and grows RGI % above the competitor set.
* Take ownership of all revenue streams.
* Hold daily strategy calls with your hotels.
* Run weekly commercial meetings for all hotels.
* Ensure all group/meeting quotations are delivered and responded to within 4 hours of receipt, involving stakeholders as necessary.
* Work with digital marketing to ensure content is being pushed online to reflect current trading conditions.
Rate Management
* Own the rate strategy.
* Utilize all tools and opportunities to ensure maximum yield.
* Set pricing across all market segments in conjunction with Sales & General Managers.
* Be proactive to market conditions.
* Ensure appropriate promotions and tactical rates are communicated to marketing.
People / Relationship Management
* Understand and influence revenue-related relationships to the benefit of the business (both internal & external).
* Manage revenue-related duties/processes in a timely manner.
* Effectively communicate with all key stakeholders on a daily basis.
* Develop strong relationships with brand office support functions.
System Management
* Strong knowledge of Microsoft Office (Excel).
* Understanding of IDeaS / EzRMS / Concerto or similar revenue management systems.
* Understanding of Opera / OnQ or similar PMS systems to include Sales & Catering.
* Understanding of how to interpret rate shopping solutions.
* Ability to understand, analyze, and act upon CoSTAR data.
* Awareness of channel management systems.
* Understanding of distribution ecosystems.
* Clear understanding of all relevant distribution channels, from GDS through to online travel agents with the ability to influence channels to the advantage of the property.
Keep abreast of industry news, performance, and relevant new initiatives.
Crimson Hotels are an expanding hotel management company that will support your personal development with both Hilton or external courses.
Benefits
* GoHilton – you and your friends and family can explore the world with discounted room rates through our renowned international travel programme with more than 20 brands under the Hilton Family.
* Discounted rates at other non-Hilton Crimson managed properties.
* Learning and development opportunities – from in-house training courses, External Revenue Management and Commercial courses to over 1,000 training courses available via the Hilton University.
* Free freshly cooked meals on duty.
You must also have the right to work in the UK.
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