Travel. It's one of life's simple pleasures. But, ooof, planning it can feel like hard work. For the last 20 years we've been on a mission to empower every traveller with innovative tools, insights and experiences that help people get to where they're going, so they can spend more time out exploring the world, and less time anxiously bouncing around 25 browser tabs and endless spreadsheets. Our traveller-first approach drives everything we do and it's never been more important than it is today.
When we launched as a flight comparison site back in 2003, we changed the game by helping travellers feel smart, like they were in on a secret, that promise hasn't changed. And today, while we're a world leader in travel, with millions of people using our products every single day we know there's so much more we can be doing.
Being part of Skyscanner means joining a team hell bent on building the world's most innovative, and helpful travel experiences possible. We're hugely ambitious and believe we have the chance to genuinely challenge and disrupt the industry.
Overview
Skyscanner is looking for a strategic and experienced Principal Product Manager to lead our Privacy & Consent domain, partnering closely with our PrivTech engineering team to advance industry-leading privacy practices. This role will play a key part in Skyscanner’s commitment to pioneering best-in-class privacy standards in travel, focusing on trust, transparency, and user empowerment in our digital ecosystem.
The Role
The Principal Product Manager will own a significant and complex area of Skyscanner’s product landscape, driving initiatives that ensure robust compliance, user trust, and transparency in how we handle privacy and consent. This position will involve developing and executing strategies for Privacy & Consent across cross-functional teams, empowering them to deliver measurable outcomes at scale.
Key Responsibilities:
1. Strategic Leadership in Privacy and Consent Management: Develop and lead the Privacy & Consent product strategy, including designing systems for tracking, consent management, and data retention that enhance user trust and meet stringent regulatory requirements.
2. Cross-Functional Collaboration: Work closely with Engineering, Legal, and Product teams to embed privacy-by-design principles across product features, maintaining alignment with Skyscanner’s broader strategic objectives.
3. Data Framework and Compliance: Lead the development of frameworks to support regulatory compliance (e.g., GDPR), manage user data rights (DSAR), and facilitate data audits while ensuring robust data architecture and pipeline integration.
4. Building User Trust and Transparency: Drive initiatives that enhance transparency in Skyscanner’s data handling practices, from cookie management to data usage disclosures, working with UX/UI teams to ensure clarity for end users.
5. Support External Stakeholder Engagement: Collaborate with legal and commercial teams in external engagements with regulatory bodies and partners, providing product insights that support Skyscanner’s privacy standards and compliance goals.
6. Ownership of KPIs and Performance Metrics: Define and measure key performance indicators (KPIs) to track success, such as user trust metrics, compliance benchmarks, and transparency goals. Continuously assess progress and adjust strategies to align with Skyscanner’s mission.
7. Leadership and Team Empowerment: Foster a culture of innovation and collaboration within cross-functional teams, mentoring team members and instilling best practices in agile product development.
Skills and Experience:
1. Product Management Expertise: 5+ years of experience in product management, with proven success in tackling complex challenges in online tracking and privacy.
2. Regulatory Knowledge: Strong familiarity with data privacy laws like GDPR, ensuring Skyscanner’s practices meet regulatory standards while fostering user trust.
3. Preferred Skills: Experience with consent management platforms, data architecture, and user-facing product development, particularly within high-compliance industries.
4. Cross-Functional Influence: Exceptional stakeholder and project management skills, with a demonstrated ability to communicate effectively and influence teams at all levels, from engineering to executive leadership.
5. Strategic Problem Solving: Adept at autonomously solving ambiguous and previously unaddressed business challenges, employing data-driven decisions and an analytical mindset to identify and act on growth opportunities.
6. Technical Understanding: Sufficient background to collaborate effectively with engineering teams, facilitating discussions around data integration, architecture, and agile processes.
7. Continuous Improvement Mindset: Confident in applying a lean and agile approach, testing and iterating quickly, and scaling successful solutions across the organization.
Why You’ll Love This Role
This is a unique opportunity to make a tangible impact on how Skyscanner protects user privacy and builds trust with travelers. You’ll be a cultural ambassador for privacy-first values, shaping the future of data management in travel while developing your leadership in a rapidly evolving domain.
You'll join a brilliantly diverse group from all corners of the world. After all, travel is about finding new perspectives and experiencing new people and cultures - and Skyscanner is strongest when our teams are both inclusive and diverse.
Skyscanner is an equal opportunities employer, and all qualified applicants will be considered for employment without discrimination based on protected characteristics such as age, ethnicity, race, religion or belief, political views, sexual orientation, sex, gender (whether identity, reassignment, or expression), pregnancy or maternity, marital status, disability or any other category protected by law.
We are committed to ensuring our application and recruitment processes are inclusive and accessible to everyone. If you require any reasonable adjustments or accommodations, please let our recruitment team know.
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