Job summary Are you a compassionate, proactive, and dedicated healthcare professional? Do you thrive in a dynamic, fast-paced environment where every day is different? Is your patient centred approach second to none? If so, we would love to hear from you Main duties of the job As a vital member of our team, your main responsibilities will include: Supporting clinicians in delivering outstanding patient care. Performing routine clinical tasks such as phlebotomy, blood pressure monitoring, ECGs, and wound care. Assisting with health checks, vaccinations, and long-term condition reviews. Providing patients with lifestyle advice to promote overall well-being. Maintaining accurate and up-to-date patient records. Cold chain monitoring and recording Surgical ordering and rotation Maintaining stock for consultation rooms For a full list of the duties please see the Job Description. About us Why join us? Supportive Team Environment : Work with a collaborative and experienced team of professionals. Career Development Opportunities : Access training and development to grow your skills and career. Dynamic Workdays : No two days are the same in our vibrant practice Competitive Salary : Based on experience We are a well-established and friendly general practice surgery seeking a Healthcare Assistant (HCA)to join our team. Located across our three sites (Oulton, Rothwell and Swillington) we are committed to delivering high-quality, patient-centred care. We pride ourselves on being one team each playing a part in delivering a gold standard service to our patients. Our clinical team comprises of 7 Partners, 2 salaried GPs, 2 GP Registrars, 7 Nurses (2 ANCPS) and 4 HCAs. We are proud of our strong relationships held with our PCN, Patient Group and ICB. Our mission statement is: Working Together to Promote Wellbeing of All Date posted 14 January 2025 Pay scheme Other Salary Depending on experience Contract Fixed term Duration 365 days Working pattern Full-time, Flexible working Reference number A1155-25-0000 Job locations Oulton Medical Centre Quarry Hill Oulton Leeds LS26 8SZ Marsh Street Surgery Marsh Street Rothwell Leeds LS260AG Job description Job responsibilities Job Summary To support the practice nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population. The Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education while also supporting the administrative team on an as-required basis. Working under the direct supervision of the Senior Practice Nurses and strictly in accordance with specific practice guidelines and protocols, the Healthcare Assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care. Duties and Responsibilities BP checks Urinalysis Phlebotomy Chaperoning duties Processing and management of laboratory samples requested by GPs/Nurses Cleaning and maintenance of surgical equipment Vaccine/cold chain storage, monitoring and recording Surgical equipment and vaccine re-stocking and stock rotation Clearing and re-stocking consulting rooms Assisting in the assessment and surveillance of patients health and well-being Helping to raise awareness of health and well-being and how it can be promoted Assisting with the collection and collation of data on needs related to health and well-being Helping with the management of both clinical and confidential waste within the practice The post requires home visits for phlebotomy and BP on occasion, and movement between our three sites, therefore own transport will be required. Participate in practice audit as directed by the audit lead Participate in local initiatives to enhance service delivery and patient care. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified. Equality and Diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Communication The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate. Safeguarding All staff have a responsibility to: Know how to act should they recognise potential indicators of abuse or neglect Understand the organisations and local safeguarding policies and procedures Partake in meetings and case conferences when requested regarding safeguarding matters Attend and/or complete regular training commensurate with their role in accordance with their individual terms of reference and practice policy Job description Job responsibilities Job Summary To support the practice nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population. The Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education while also supporting the administrative team on an as-required basis. Working under the direct supervision of the Senior Practice Nurses and strictly in accordance with specific practice guidelines and protocols, the Healthcare Assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care. Duties and Responsibilities BP checks Urinalysis Phlebotomy Chaperoning duties Processing and management of laboratory samples requested by GPs/Nurses Cleaning and maintenance of surgical equipment Vaccine/cold chain storage, monitoring and recording Surgical equipment and vaccine re-stocking and stock rotation Clearing and re-stocking consulting rooms Assisting in the assessment and surveillance of patients health and well-being Helping to raise awareness of health and well-being and how it can be promoted Assisting with the collection and collation of data on needs related to health and well-being Helping with the management of both clinical and confidential waste within the practice The post requires home visits for phlebotomy and BP on occasion, and movement between our three sites, therefore own transport will be required. Participate in practice audit as directed by the audit lead Participate in local initiatives to enhance service delivery and patient care. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified. Equality and Diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Communication The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate. Safeguarding All staff have a responsibility to: Know how to act should they recognise potential indicators of abuse or neglect Understand the organisations and local safeguarding policies and procedures Partake in meetings and case conferences when requested regarding safeguarding matters Attend and/or complete regular training commensurate with their role in accordance with their individual terms of reference and practice policy Person Specification Qualifications Essential GCSE grade A to C in English and Maths Care Certificate (or equivalent) Primary Care Experience in the following: Performing routine clinical tasks such as phlebotomy, blood pressure monitoring, ECGs, and wound care. Assisting with health checks, vaccinations, and long-term condition reviews. Providing patients with lifestyle advice to promote overall well-being. Maintaining accurate and up-to-date patient records. Desirable SystmOne Experience Person Specification Qualifications Essential GCSE grade A to C in English and Maths Care Certificate (or equivalent) Primary Care Experience in the following: Performing routine clinical tasks such as phlebotomy, blood pressure monitoring, ECGs, and wound care. Assisting with health checks, vaccinations, and long-term condition reviews. Providing patients with lifestyle advice to promote overall well-being. Maintaining accurate and up-to-date patient records. Desirable SystmOne Experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Oulton Medical Centre Address Oulton Medical Centre Quarry Hill Oulton Leeds LS26 8SZ Employer's website https://oultonmedicalcentre.co.uk/ (Opens in a new tab)