We need a Technical Engineer, to join our IT support and services team based in Maidenhead. Salary ranges: £35,000 to £40,000 experience related We need an experienced Technical Engineer or someone with a background in an IT support environment. We are a managed services provider specialising in IT support and infrastructure for businesses in the UK. You will need to have the right to live and work in UK, the ability to travel throughout the UK, a full UK driving license. Diligent and logical approach to working with strong problem-solving skills Excellent customer focused approach and commitment to service delivery Ability to prioritise workload Good interpersonal and communication skills, both verbal and written Bring an in-depth knowledge of Windows technologies such as Windows Server and Desktop operating systems In-depth knowledge of the following areas: Active directory and group policy administration Windows Server 2012 and above Windows Desktop 10 and above Hyper-V setup and administration Microsoft 365 tenant setup and administration SharePoint On-Line Setup and administration Strong networking capabilities (DNS, Routing, switching etc.) Experience with Meraki / Draytek / Sophos firewalls While desirable qualifications and skills would be advantageous, they are not essential if you possess the relevant experience. Recognised accreditations (Microsoft, Cisco, HP ASE) Previous MSP experience Ability to negotiate with and influence staff at all levels Imparting your technical knowledge to others and welcoming the opportunity to mentor junior members of the team Experience with MS Teams Experience with Cloud based Managed Service Platforms VoIP knowledge, preferably Gamma Knowledge of Cisco or HP switch and router infrastructure Knowledge of scripting in PowerShell, batch files or VBScripts Network Security Technologies including IDS/IPS Apple products and support Knowledge of desktop imaging software/services We flexible on start times, 8.30am-5pm or 9-5.30pm, 37.5 hours per week, with a one-hour unpaid lunch break, 24 days holiday p.a. plus Banks Company Benefits: Statutory Sick Pay, Statutory Maternity Pay, and Statutory Paternity Pay Company Pension Training & Development Programmes Employee Assistance Programme Rewards & Recognition Scheme Buy Back Holiday Scheme (buy / sell back up to 4 additional days per year) Referral Bonus £500 Cycle to Work Scheme On-site parking Kitchen with Tea / coffee / cold drinks / biscuits / fruit provided Closed on Bank Holidays. Close early over Christmas, skeletal staff run the helpdesk based on a rota. The office is situated next to the Maidenhead train station, which is served by local services operated by Great Western Railway and the Elizabeth line To apply, please email your CV to lee evans at inceptionpro. To find out more, call