Job Specifics
* Reference No: CD223
* Location: East Kilbride
* Hours: Full Time (8am-5pm Mon-Fri)
* Salary: National Living Wage
* Closing Date: Monday 30th September 2024
* Why should you apply for this role: Work life balance.
Job Overview
We are looking for a capable and customer-focused Administrator to join our team based in East Kilbride. This opportunity is ideal for someone who has experience working in a busy environment dealing with appointment making/scheduling specifically.
The role is predominantly administration-based; however, it requires someone with a customer focus who is used to dealing with customers over the phone.
Hours will be Monday to Friday, 8am-5pm.
Main Duties & Responsibilities
* Liaise with our customers and Engineers to ensure we book pre-planned and reactive servicing work in advance and attend within a timely manner.
* Be part of a busy team ensuring that all follow-up work is completed.
* Handle generic enquiries and liaise with the wider team as part of your daily tasks.
Employer Expectations Skills/Knowledge/Experience
* Previous experience within an office environment is essential.
* Administration experience is essential.
* Accounts or Insurance-based experience is preferred.
* Resilient and able to adapt.
* Customer-focused, enthusiastic, and a confident communicator.
* Excellent written and verbal skills.
* Competent IT skills and keyboard skills with the ability to multi-task.
* Great administrative and organisational ability.
* Collaborative while able to work unsupervised.
Qualifications/Tickets/Licences Required
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