Responsibilities
• Be responsible for the installation, maintenance, service of all inspired equipment
• To complete preventative maintenance and PAT testing
• Refill merchandise on selected machines
• Ensure all mcs are working correctly so as to maximise income opportunities
• Comply with all Health & Safety requirement
• Carry out collections
• Ideal candidate should have basic electrical /engineering skills
Competencies
This competency profile does not include technical/specialist behaviours but includes a list of generic behaviours which are required by an individual at this level. Individuals at this level must provide clear evidence of behaviours demonstrated within the responsibilities/tasks outlined. At this level technical accountability for work done and decisions taken is expected. When reviewing your role you may wish to priorities the behaviours that are considered most important to maximise performance in your job. Operational Performance
· Seeks information from appropriate existing sources to handle tasks, issues and problems. The sources might include: other people, manuals, websites, customer records, etc. Customer Focus
· Refers to higher authorities and/or established procedures and regulations when required.
· Acts promptly to meet customer needs.
Personal Development
· Seeks and responds positively to regular performance feedback from other people.
Teamwork
· Sees the need to work co-operatively with others and does so.
· Keeps others informed (e.g. colleagues, customers, management) of matters which affect them.
· Shows commitment to team goals (e.g. by actively joining in team activities/group discussions and committing to follow-up actions).
· Understanding the team’s objectives and acting accordingly.
· Supports team/group decisions even if not in complete agreement.
· Is courteous and shows consideration for the needs and feelings of others.
· Listens to the views, feelings and attitudes of others and works sensitively with them.
Communication
· Communication is delivered in a way which promotes understanding eg. in oral communication, speed and volume are appropriate and tone, gestures and eye contact are used expressively to add meaning and emphasis.
· Uses words and phrases effectively, presenting ideas and information in a logical and well ordered fashion so that the context is easily understandable.
· When communicating in writing demonstrates ability to compose original messages as required as well as developing routine messages from standard formats and templates using correct spelling, punctuation and grammar.
Integrity and Trust
· Be able to accept and adapt to change in policies and procedures. Accountability and Ownership
· Seeks to ensure that customers’ needs are met in a way that is advantageous to both the organisation and customer.
Skills required
Skills/Abilities
Technical capabilities relevant to the post, good communication and interpersonal skills Planning and organising.
Team player, Able to work alone & plan activities accordingly. Other Attributes/Circumstances
Must have a current driving licence.
Capable of occasionally driving a 3.5 tonne van.
Educational requirements
Education and Qualifications
Minimum GCSE/CSE/O Level Standard
Apprenticeship electrical / Mechanical Qualification