Admissions Officer - 12 Month Fixed Term Contract
MetFilm School is one of the largest film schools in Europe, running undergraduate and postgraduate programmes across our London, Leeds and Berlin campuses as well as a portfolio of non-accredited courses. Our mission is to inspire a new generation of creative screen professionals and our educational philosophy is defined by the unique and multiple ways in which we bring education and industry together through pedagogy, production and partnerships.
About the Role
As an Admissions Officer, you’ll be at the heart of helping prospective students navigate their journey to joining our vibrant learning community. This is a fantastic opportunity to provide exceptional support to applicants, ensuring their experience from enquiry to enrolment is seamless, professional, and welcoming.
What You’ll Do:
1. Assess and process applications efficiently and accurately, following internal policies and procedures, including UCAS and direct applications.
2. Coordinate admissions assessments, including interviews and auditions, ensuring applicants have a smooth and informed experience.
3. Maintain consistent, professional communication with applicants, providing accurate information and support throughout the application journey.
4. Respond to applicant queries promptly, delivering excellent customer service and creating a positive impression of MetFilm School.
5. Accurately record applicant information using the appropriate database, ensuring data integrity at all times.
6. Support key admissions activities, including open days, assessment days, and new student enrolment.
7. Assist campuses during induction and enrolment weeks, contributing to a welcoming and organized experience for new students.
What You’ll Bring:
1. Exceptional communication skills, both verbal and written, with a professional and approachable demeanour.
2. Strong IT skills, including experience with Microsoft Excel, Outlook, and Word.
3. Outstanding attention to detail and the ability to manage competing priorities effectively.
4. A flexible and adaptable approach to work, thriving in a fast-paced environment.
We are committed to promoting the safety and welfare of our students; therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check/enhanced check with barred list if required by statute and internal policy.
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