Hybrid working – with a minimum of 3 days per week working from our office in Quedgeley, Gloucester Salary up to £65K (subject to skills & experience) plus a fantastic benefits package including, car cash allowance, company bonus and access to our flexible benefits platform. Reporting to the Director-Corporate Credit, the role is responsible for the credit management and collections activity for the Kohler Businesses in EMEA. The EMEA Credit Manager is responsible for maintaining and enhancing the financial controls, providing support for decision-making and building relationships across the region’s businesses. A key to the success in this position is to provide the various managed businesses with full credit support within the parameters of prudent risk exposure, profitability, and acceptable accounts receivable turnover rates. The role must maintain the highest level of integrity and candor to all key management levels of our external customers and Kohler Co businesses. In addition, assist in overseeing policy, procedure, people and process development. Specific Responsibilities Develop, mentor and provide direction to associates reporting to this role. Provide leadership to associates both onsite and remote and foster team development and learning to help secure succession planning for the company. Manage the credit granting and collections of accounts receivable of the assigned business portfolio within established policies and procedures. Provide credit support concerning the customer base within these groups.Serve as the main contact point for inquiries from the groups concerning credit issues. Determine if circumstances warrant a customer credit analysis outside of the established timetable due to changing circumstances and ensure that the analysis is completed in a timely manner. Ensure full compliance to global corporate credit policies for all sales activities and credit risk coverage Ensure that security and collateral are obtained, maintained, and properly filed with agencies, banks, or other institutions. All security instruments are reviewed for completeness and to ensure they meet all legal requirements to guarantee any payment due under the security instrument will be paid. Consult with the Director-Corporate Credit on all larger magnitude high-risk clients to ensure adequate control is maintained. Develop and maintain a strong knowledge of the business units supported and industries, as well as worldwide conditions that may affect our regional credit and collections. Maintain state-of-the-art credit and collections knowledge and expertise Monitor, consolidate, analyze and report monthly credit and collection performance; monitor and approve bad debt provision and ensure that all credit losses are provided for. Prepare and execute cross functional / business governance meetings; assist in the review of credit exposure, credit limits, insured limits and uncovered limits. Build and develop relationships across the business as well as different functional areas. Responsible for maintaining and enhancing the system of internal controls for the Order to Cash process for the region’s businesses. Use feedback from internal and external auditors to identify internal control weaknesses. Liaise with internal customers and external customers to ensure any issues are resolved in a timely basis and service delivery targets are met. Manage the transition of new business into the Regional Credit COE, with an adherence to company policy and a focus on standardization of processes. Responsible for continuously improving the businesses financial processes from a quality and productivity perspective.Use benchmarking and best practice information to gain perspective. Recommend, develop and implement new technology and systems to drive forward continuous improvement. Travel to support businesses and customers is expected of this role whenever necessary to ensure corporate expectations are met. Core Competencies In addition to exhibiting the management level Core Competencies of: Build Trust, Drive Continuous Improvement, Focus on the End Customer, and Set High Standards of Performance, this person must exhibit competency in: Communication & Influencing Skills Motivating and Developing Others Decision Making Highly motivated to deliver excellent Customer Service Professional Knowledge and Skill Resilient and flexible in a changing environment Skills/Requirements European Credit experience is essential. A strong proven management background within a multinational/global organization is preferred Shared Services experience beneficial Language skills such as German or Dutch highly desirable Proven supervisory skills and demonstrated ability to work with Senior Leadership Depth of Management of Credit function is essential Bachelor degree is preferred Recognized Credit Management or Accountancy Qualification is desirable. CICM Qualification preferred Exposure to other finance areas (General Accounting, Treasury and Payroll) is a plus. We can offer you a lot in return We empower each associate to BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With a genuine commitment to creating better tomorrows, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us At our EMEA Corporate Services we support Kohler businesses in our region, we have an excellent team of dedicated associates focused on delivering exceptional customer service and ensuring every interaction is a genuine, positive and rewarding experience for both our internal and external customers. We represent the Corporate Functions found in Kohler, Wisconsin here in the EMEA region – Finance, Tax, IT, Internal Audit, Procurement, Regional Operations for Global Shared Services, Environment Health & Safety, Legal, & HR. We all pride ourselves on adding value to the Kohler businesses we support in the region and work closely with our Kohler Corporate colleagues in Wisconsin on global initiatives and projects. Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com/careers. You can also find out more about our operating philosophy, Believing in Better here Kohler is an equal opportunity employer. It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to gender, age, disability, religion, belief, sexual orientation, marital status or race. If, as an individual with a disability, you require any adjustments during the recruitment process, please contact the HR department through talentacquisitionukkohler.com Note for Recruitment Agencies – the Kohler Talent Acquisition team is responsible for managing all current vacancies through direct hiring and referrals wherever possible. We do work with recruitment agencies and where we require external support we will formally release those vacancies to the agencies on our Preferred Supplier List deemed best placed to assist us. Speculative CVs sent by any agency to Kohler Co. without a specific request by our Talent Acquisition Team will not be accepted and with no introduction fee applicable. RJ-1