Are you a dynamic, results-driven professional with a passion for delivering exceptional customer service? Join LM Operations, a leading Irish motor finance provider, and become an integral part of our high-performing Customer Support Team. This is a fast-paced, challenging role where exceeding targets and delivering outstanding customer outcomes are part of everyday life. About Us At LM Operations, we take pride in providing innovative motor finance solutions and exceptional customer care. With a strong presence in Ireland, we are looking for outstanding individuals who thrive in a busy, results-oriented environment to help us continue delivering excellence to our customers. About the Role As a Customer Support Advisor, you’ll support customers based in Ireland, handling a variety of servicing queries while assisting those experiencing financial difficulty. Your ability to understand individual circumstances, deliver tailored solutions, and consistently exceed performance targets will be key to your success. Key Responsibilities Customer Service Excellence: Provide first-class support for inbound and outbound calls, emails, and other correspondence, ensuring a seamless experience for every customer. Problem-Solving: Assist customers facing financial challenges, identifying fair and appropriate solutions tailored to their unique needs. Compliance & Professionalism: Adhere to company policies and procedures, ensuring alignment with all relevant regulations and standards. Team Collaboration: Work effectively within a busy, fast-paced team environment, consistently achieving service level KPIs and exceeding expectations. What We’re Looking For We’re seeking a high-performing professional who thrives under pressure and excels in a target-driven, challenging environment. Essential Skills & Experience Proven High Performance: Demonstrated success in a regulated collections or customer service environment, meeting and surpassing objectives. Target-Oriented: A track record of exceeding KPIs and delivering exceptional results. Adaptability: Flexibility to embrace change and implement new ideas in a fast-evolving environment. Technical Skills: Proficiency in Microsoft Word, Excel, and other essential systems. Attention to Detail: High levels of accuracy and diligence in all aspects of work. Why Join LM Operations? At LM Operations, we recognise and reward talent. Here’s why you should join us: Exciting Career Growth: Be part of a high-achieving team where your contributions make a tangible impact. Recognition: Work alongside passionate colleagues in a supportive and collaborative environment. Dynamic Workplace: Thrive in a fast-paced office environment that fosters excellence. Ready to Excel? If you’re ready to thrive in a high-performance, fast-paced setting, we want to hear from you Click Apply Now, and our recruitment team will contact you to discuss this exciting opportunity. Take the first step toward a rewarding career with LM Operations .