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Custom Field 2: Field Services Operations
Custom Field 3: Operations
Facility: Swindon
About Us:
At Stericycle, we deliver solutions and drive innovations that protect the environment, people, and public health. This includes working to create a more sustainable, shared future. Our innovative solutions make a difference in people’s lives, communities, and our planet by protecting their health and well-being.
Operating from 20 sites across the UK and Ireland, Stericycle and its Shred-it brand are both widely recognized as the UK’s leading healthcare waste specialist & information security solutions provider. Built on unrivaled knowledge and expertise, we are the clear leader in the delivery of safe, compliant, and sustainable solutions to an ever-increasing customer base.
Join us on our mission to protect health and well-being in a safe, responsible and sustainable way.
Position Purpose:
The Assistant Service Manager is responsible for all transport operational activities at the designated site to ensure the effective utilisation of vehicles & service delivery, the management of customer expectations in a compliant and customer friendly manner.
They will represent the logistics interests of the company in a specific business market area and is responsible for the planning, administration, monitoring and optimizing the operational performance of all multi-site branch specific aspects (investments/resources).
The Assistant Service Manager maintains and enforces company policies, standards, and practices and ensures consistent implementation and adherence to the Company’s Mission, Vision and Values.
Key Job Activities:
The Assistant Service Manager will provide strong inspirational leadership to the operational team at their designated site, as well as playing a key role in the sites vision in continuous improvement and retaining high levels of engagement.
Ensure that company principles and standards are adhered to with respect to all personnel, resources, procedures and practices.
Lead the transport operations in line with appropriate legislation including ADR, H&S, maintenance, standard operating procedures, working time directive and ‘O’ Licence requirements.
Planning and delivery of operational transport activities through your Transport Teams, to ensure a high level of service is provided to the customer. Ensure adequate cover is provided to make sure that customer service needs are met at service locations as required. Oversee or identify, build, plan and review routes for driver personnel, ensuring efficient route density provisions, customer service collections and KPI targets are attained.
Ensures that Health & Safety standards and training are maintained and adhered to according to Stericycle policies and statutory requirements.
Accountability for overall productivity within the operation, ensuring that activities are cost effective and levels of resource are managed effectively. Budgetary responsibility for the sites, ensuring costs are managed in line with P&L expectations. Ensure that the site teams are engaged in supporting the financial requirements and goals of the business including effective cost control, supporting AR functions, revenue, profit.
Maintain communications and personal contact with staff, as appropriate, to ensure the effectiveness of operations support.
Education:
Required Education: High School or equivalent.
Preferred: Business Degree.
Experience (EMEAA):
Preferred Experience: In-depth knowledge & understanding
Years of management experience preferred: 2-4 years.
Experience of managing KPIs and P&L.
Experience of managing and routing a multi-truck fleet.
Fleet Maintenance.
Thorough knowledge and hands on experience of working at a similar level within a complex transport function, ideally within a waste or B2B operation.
Strong Microsoft Office skills, data entry ability, and knowledge of databases, spreadsheets and statistical tools.
Financial and commercial acumen, proven experience managing a P&L.
Demonstrate strong health and safety leadership.
Planning & Organisation.
Strong interpersonal skills.
Certifications and/or Licenses:
Stericycle offers you:
* Contributory Pension Scheme
* Life Insurance
* Cycle to Work Scheme
* Access to SteriCares, our employee support fund
* Stericycle University – Our online library of self-development & learning
* Annual performance related pay review.
* Referral Scheme (Earn by introducing people in your network to the Stericycle family)
Disclaimer:
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.
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