We have an amazing opportunity for you to work with one of our prestigious financial clients, Lloyds Banking Group. We are looking for a hardworking, motivated, and most importantly a caring person to join our contact centre team to support our customers.
Lloyds Banking Group is well known for putting their customers at the heart of everything they do, as well as their employees.
Role: Customer Advisor
Division: Customer Service Ops (CSO) New Business
Location: 24 Cromac Place, Belfast BT7 2JB. Office based 5 days per week, for initial 6 months. Then 3 days a week from home.
Pay rate: £12.92 per hour
Contract: Temporary
Hours: Full time, 35 hours per week
Shift Pattern: Monday - Friday 8am-6pm, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm. Rotational shift pattern example: Week 1 (9 - 5pm) Week 2 (9.30 -5.30pm) Week 3 (10-6pm)
Training: Training is full time for 6-8 weeks
Job Description:
This is an exciting opportunity for a dedicated person to join the Homes Operations Mortgages New Business Team, where you'll play an integral role in successfully enabling the operation to be a high performing team.
The nature of this role to provide an enhanced service to our Multi Brand Mortgage Brokers & Mortgage Advisors on a range of mortgage products. The core purpose of the role is to support our customer journey of 'Help me own a home' and provide the highest level of service through a breadth of decision-making across multip...