Establish and maintain effective communication with patients and relatives / carers. Recognise, prioritise and respond appropriately to urgent and emergency situations. Receive reports from team members on the progress of own patients during and at the end of each shift and for all patients when in charge. Facilitate effective communication and liaison with other disciplines as necessary to meet the needs of patients especially relating to ongoing care needs and discharge arrangements. Ensure that fully accurate, complete and contemporaneous nursing records are written and maintained for each patient in accordance with agreed policy. Act as a professional and clinical role model to all staff, patients, carers and the public at all times. Supervise the performance standards of own team members and, in the absence of the Sister / Charge Nurse, other nursing staff within the ward. Assist with and deputise for the Sister / Charge Nurse in the management and organisation of the ward/Clinic. Maximise use of clinical and staff resources, implementing best practice in patient flow, admission and discharge arrangements. please see job description/person specification for further details on the role