Customer Service Advisor Chester Salary - £22,308 Full Time Permanent 37.5hrs (Rotational shifts between our operational hours of 09:00 - 21:00, inclusive of every other Saturday) Aurora Telecom, an exciting and fast-growing call centre based in Chester, is now hiring for a number of positions in customer service, for our call centre. At Aurora we are proud to work with a wide variety of big brand clients across the utilities, telco and charity sectors, bringing on board new customers and supporters whilst offering the highest standards of customer service to all, to ensure we meet both our clients and customers needs. We represent a market leading comparison website as well as a well-established professional fundraising company raising money for well-known charities, so with some fantastic new projects in store for 2024, and huge goals to match, we are looking for a new wave of enthusiastic, self-motivated Customer Service Advisors to add to our existing team. With full training provided and opportunities for progression within the Group. Benefits of a Customer Service Advisor are: Full time/Permanent role 28 Days holiday inclusive of bank holidays Basic full time Salary of £22,308 Mon Sat, (alternate Saturday's - 1 day off in the week when working a Saturday) Free onsite parking and hot drink making facilities, subsidised snack machine. Company pension scheme Wellness and Wellbeing platform Roles and responsibilities of a Customer Service Advisor will include: Receiving and making calls to potential new customers every day Representing Aurora and our clients to either promote their available services across the utilities & telco sectors or raise awareness of our charity clients causes. Key Requirements of a Customer Service Advisor : Positive, self-motivated attitude Confident communicator with an excellent telephone manner Competitive mindset with a strong work ethic to match Excellent attention to detail Customer focused Punctual Well-organised We will be providing full induction training, we are happy to consider those that have worked in face-to-face or customer service roles, and recent graduates too. Equal opportunities for all is a core part of what we do at Aurora Telecom. We welcome applications from candidates of all backgrounds and endeavour to run a fair and equal hiring process at all times. We assess and recruit candidates based on competency and potential, irrespective of their gender, ethnicity, sexual orientation or disability status. If you feel this is the right role for you and are interested in joining the team, please click apply.