Job summary The role of a Hospitality Host at Barchester Healthcare involves creating a warm and welcoming environment for residents in the care home's dining room and bar areas. This position requires engaging with residents and their families, providing excellent customer service, and contributing to the overall quality of life for the residents. Main duties of the job As a Hospitality Host, you will be responsible for providing a friendly, engaging, and helpful service in the dining room and bar areas of the care home. You will play an important role in enhancing the lives of the residents by creating a stimulating and enjoyable environment. The role does not require any specific qualifications, but experience in a similar setting would be beneficial. You should be personable, caring, and genuinely interested in the residents, as you will be interacting with them and their families on a regular basis. About us Barchester Healthcare is a leading provider of care homes in the UK, dedicated to delivering high-quality care and support to residents. The company is committed to creating a welcoming and fulfilling environment for all of its residents, and the Hospitality Host role is an important part of achieving this goal. Date posted 05 February 2025 Pay scheme Other Salary £12.22 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1236261678 Job locations Barchester Healthcare Ferndown BH22 9EU Job description Job responsibilities ABOUT THE ROLE As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents. ABOUT YOU You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents. ABOUT YOU You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential No specific qualifications are required, but experience in a similar role would be advantageous. Person Specification Qualifications Essential No specific qualifications are required, but experience in a similar role would be advantageous. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Ferndown BH22 9EU Employer's website https://www.barchester.com/ (Opens in a new tab)