Join Our Team as a Customer Service Representative:
We are seeking a highly motivated and experienced Customer Service Representative to join our team at WESTBOURNE MOTORS. As a key member of our customer service team, you will play a vital role in ensuring that our customers receive exceptional service and support.
In this exciting role, you will have the opportunity to work in a fast-paced environment and make a real difference in the lives of our customers. You will be responsible for responding to customer inquiries, resolving issues, and providing general support via various channels.
Responsibilities:
* Provide timely and effective responses to customer inquiries via phone, email, or chat.
* Resolve customer complaints and concerns in a professional and empathetic manner.
* Collaborate with internal teams to provide accurate and timely information to customers.
* Identify opportunities to improve customer satisfaction and implement changes to drive business growth.
Requirements:
* 3+ years of experience in customer-facing roles.
* Demonstrated ability to work in a fast-paced environment and handle multiple priorities simultaneously.
* Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
* Strong problem-solving and analytical skills, with the ability to resolve complex issues efficiently.
Estimated Salary:$52,400 per year.