Job Description As a Collections and Delivery Driver for DPD, you will serve as a crucial point of contact for our customers. Your role is vital in upholding our commitment to exceptional service and timely parcel handling. This position demands a high level of professionalism and dedication to customer satisfaction. Key responsibilities include: Commence daily operations at the depot, assisting with the systematic loading of parcels. Execute a predetermined delivery and collection schedule, typically encompassing 50-60 stops within the designated area. Utilise provided equipment, such as the Sack Barrow/Hand Truck, to safely manage heavier items. Adhere strictly to time-sensitive schedules for both collections and deliveries. Maintain a professional demeanour at all times, recognising your role as a representative of DPD. Ensure accurate and efficient handling of all parcels, prioritising both timeliness and care. Demonstrate problem-solving skills to address any logistical challenges that may arise during your route. Uphold the highest standards of customer service, understanding the critical nature of your interactions with clients. This role requires a valid C1 licence, Driver Qualification Card (DQC), and Certificate of Professional Competence (CPC). A minimum of 12 months' experience in a similar capacity is essential.