Harnham Redditch, England, United Kingdom
3 weeks ago Be among the first 25 applicants
This range is provided by Harnham. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Senior Digital Merchandiser | £30,000+ | Redditch (Hybrid)
A leading retail business is hiring for a Senior Digital Merchandiser to join their team in Redditch. With digital sales continuing to rise, this is a great opportunity to work in a high-impact role optimising online performance and product visibility.
The Company
This business operates across three major pillars: Motoring, Mobile, and Garages—with the Garages division now accounting for over 50% of overall turnover. Their tyre category is their largest, with online tyre sales recently surpassing KwikFit, making this one of the fastest-growing areas of the business.
The Team
This role reports into the Merchandising Manager and is part of a collaborative and data-driven team including:
* Digital Merchandising Manager (Tyres – This Role)
The Role
You will sit in the core digital merchandising team, working on the Extended Range—a project that enables the company to list products via external vendors through dropshipping and on-demand delivery. You’ll play a critical role ensuring listings are optimised, content is effective, and the customer journey is seamless.
Key Responsibilities:
* Oversee product uploads and maintain accurate range listings online.
* Liaise with suppliers and internal buyers to ensure product details, copy, and imagery are optimised.
* Identify opportunities to enhance content (e.g., video, customer reviews).
* Focus on improving NPS through UX and customer journey enhancements.
* Work closely with customer service teams and CRO analysts to troubleshoot and improve user experience.
* Analyse funnel data and provide regular updates on performance metrics.
* Support commercial teams with insights on digital performance.
Key Requirements:
* Previous experience in digital merchandising or ecommerce is essential.
* A proactive, commercial mindset with the ability to work in a fast-paced retail environment.
* Strong understanding of product lifecycle online and how content affects sales.
* Analytical mindset – able to assess performance and customer drop-off points.
* Good communication skills – must be able to collaborate cross-functionally across buying, customer service, UX, and marketing teams.
The Benefits:
* Competitive salary of £30,000+ (some flex based on experience)
* Hybrid working model with on-site presence in Redditch
* Work in a high-performing team focused on digital transformation
* Exposure to a broad range of ecommerce projects across key business areas
Interview Process:
* Stage 1 – Interview with hiring manager to discuss CV, experience, and your approach to digital performance.
* Stage 2 – Task/assignment to assess your merchandising and analysis capabilities.
If you're looking to work in a dynamic digital merchandising role where you can drive real impact on performance and customer experience, apply now!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Analyst
Industries
IT Services and IT Consulting
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