IT Manager – Permanent – West London – Up to £55,000 Per Annum We're seeking a hands-on IT Manager to independently lead our technology operations for a growing team of 40 staff. As our sole IT professional, you'll manage our robust technology infrastructure while supporting both internal teams and customer-facing projects. This autonomous role offers the perfect blend of strategic planning and hands-on technical work, ideal for someone who thrives on variety and ownership. Key Responsibilities Oversee and maintain our entire Microsoft 365 ecosystem, including SharePoint, Exchange, Teams, and Azure services Manage diverse infrastructure including Windows servers, SaaS applications, networking, and security systems Lead IT security initiatives and maintain certifications (GDPR, ISO 27001, Cyber Essentials) Provide multi-level technical support while managing external vendor relationships Support Engineering department with specialized customer projects Drive continuous improvement of IT systems and processes Required Experience & Skills Comprehensive knowledge of Microsoft 365 suite and Windows operating systems Strong experience with networking (LAN/WLAN/WAN, VPNs, routers, switches) Proven track record in managing SaaS applications and cloud services Experience with information security and compliance standards Background in small company environment or MSP Leadership experience with excellent communication skills Degree level education and relevant IT certifications preferred The Company With over three decades of expertise in wireless and critical communications, they are trusted industry leaders transforming complex challenges into seamless solutions. Their distinguished team of consultants, architects, and engineers delivers bespoke wireless solutions across nine vital sectors, including aviation, transportation, emergency services, and construction. They excel throughout the entire solution lifecycle - from strategy and design to maintenance and service management. Understanding that each organization faces unique challenges, they leverage their deep-domain expertise to craft tailored solutions that give their clients a competitive edge. Whether organisations need targeted improvements or comprehensive managed services, they ensure the workforce stays connected securely and efficiently, even in the most complex environments. What We Offer Autonomous role with full ownership of IT operations Modern technology stack Professional development opportunities Base hours: 9:00-17:00 with flexibility required Established company with strong technical foundation The ideal candidate will be a self-starter who combines technical expertise with business acumen and enjoys working in a dynamic environment where no two days are the same. Must have: Valid driving license, unencumbered passport, and willingness to travel occasionally within the UK