Our Client is a fast-growing and highly regarded provider of supported living services, delivering high-quality, person-centered support to adults with learning disabilities, autism, complex needs, and mental health challenges. With referrals from 13 local authorities and services across Bedford, they are now seeking a compassionate and experienced Care Supervisor/Service Manager to lead a small cluster of supported living services.
Role: Care Supervisor/Service Manager - Supported Living
Location: Bedfordshire and Hertfordshire
Hours: Full-time, 40 hours per week
Starting Salary: 30,000 per annum
The Role
* Manage the safe and effective day-to-day operations of care and support for 5-7 individuals.
* Lead, supervise, and develop a team of Support Workers to deliver exceptional person-centered care.
* Work directly with service users, providing frontline support and guidance.
* Maintain and update care plans, risk assessments, and compliance documentation.
* Represent the organization at professional meetings and liaise with external agencies.
* Participate in a shared on-call rota to ensure service continuity.
Essential Criteria
* 3+ years of experience providing care for individuals with learning disabilities, autism, mental health needs, and complex behaviors.
* 2+ years of supervisory experience in a similar role.
* QCF Level 5 in Health & Social Care (or willingness to work towards it).
* A valid driving license (required).
Benefits
* Fully paid induction and ongoing coaching.
* Pension scheme and paid DBS checks.
* Free training, including the Care Certificate and NVQs
* Staff recognition awards and opportunities for overtime.
* Flexible shifts, including 8-hour and 12-hour options.
* Personal protective equipment provided.
Preferred Qualifications
* NVQ Level 4 or 5 in Health & Social Care.
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