Title:
Store Manager
Company Description:
Our client is a prestigious fine jewellery and watch brand who are opening a new boutique store in Dartford.
Location:
Bluewater Shopping Centre, Dartford
Responsibilities:
1. Manages all boutique operations, ensuring compliance with guidelines for inventory, cash, security, and store opening/closing.
2. Ensures adherence to internal control policies.
3. Oversees store expenses and maintenance.
4. Leads the team in building long-term client relationships.
5. Sets and tracks clienteling goals for outreach, appointments, and sales.
6. Collects quality client data and leverages it to personalize client interactions and grow the business.
7. Plans and coordinates events aligned with brand strategy, assessing ROI.
8. Delivers outstanding service to all store visitors.
9. Represents the brand values as a passionate ambassador, both in-store and at events.
10. Maintains luxury standards for grooming, attitudes, and visual merchandising.
11. Networks with local influencers.
12. Supports team members on the floor, providing immediate feedback and development.
13. Identifies and hires new team members.
14. Actively participates in sales, driving boutique performance to meet targets.
15. Analyzes retail KPIs to identify business opportunities and creates action plans.
Requirements:
16. Experience in managing luxury retail operations
17. Innovative business leader with a focus on achieving results
18. Strong interpersonal, communication, and presentation abilities
19. Motivational leader skilled in coaching and developing high-performing teams
20. Client-focused approach, dedicated to recruiting new clients and expanding the active client base
21. Adaptable manager capable of multitasking in a dynamic environment and handling various roles based on business needs
Salary: £60,000-70,000.