Job summary
1. Receptionist / Patient Healthcare Navigator
2. £ FTE
3. Part Time - 16 hpw
We are seeking an enthusiastic Receptionist to join our established team and be a part of a company that really makes a difference.
Main duties of the job
You will be based in our GP surgery and you will be responsible for providing a high-quality and efficient administration service, with the responsibility for inbound and outbound patient calls. This is an important position within our business as you will be the first point of contact for all our patients, you will be expected to provide a friendly and supportive environment for patients and visitors at all times.
You will also be relied upon to provide an essential support function to the clinical and management teams, so that they can deliver the best care and provide the full range of NHS Primary Medical Services. You must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy and tact.
This is a great opportunity for some one that really wants to have an impact on people's lives, to join a supportive and patient committed team.
Role Requirements
4. Experience of clerical and administrative work
5. Clear thinking and have an analytical approach
6. Able to work as part of a team, to promote a good team spirit
7. Able to be sensitive and assertive as appropriate
8. Experience in a client facing/customer service position
9. Be motivated and able to work independently
Link to Evergreen group -
About us
Omnes Healthcare Limited are a growing organisation that have been operating within the NHS since 2006 offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare, we are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient experience
Benefits
10. 25 days holiday plus bank holidays
11. Excellent work / Life balance
12. Clinical progression
13. Training cost support
14. Full indemnity cover paid by the practice.
15. NHS Discount & Support Schemes
16. Employee Assistance Program
17. Sick Pay
18. Enhanced maternity and paternity leave
19. Salary sacrifice electric car scheme
20. Life insurance 3 x salary
21. Healthcare cash plan
22. Cycle to work scheme.
23. Charitable giving scheme
24. An extra day off to celebrate your birthday.
25. Occupational Health Support
Job description
Job responsibilities
Job Details
26. Receptionist / Patient Healthcare Navigator
27. £ FTE
28. Part Time - 16 hpw
We are seeking an enthusiastic Receptionist to join our established team and be a part of a company that really makes a difference.
You will be based in our GP surgery and you will be responsible for providing a high-quality and efficient administration service, with the responsibility for inbound and outbound patient calls. This is an important position within our business as you will be the first point of contact for all our patients, you will be expected to provide a friendly and supportive environment for patients and visitors at all times.
You will also be relied upon to provide an essential support function to the clinical and management teams, so that they can deliver the best care and provide the full range of NHS Primary Medical Services. You must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy and tact.
This is a great opportunity for some one that really wants to have an impact on people's lives, to join a supportive and patient committed team.
Who we are
Omnes Healthcare Limited are a growing organisation that have been operating within the NHS since 2006 offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare, we are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient experience
Benefits
29. 25 days holiday plus bank holidays
30. Excellent work / Life balance
31. Clinical progression
32. Training cost support
33. Full indemnity cover paid by the practice.
34. NHS Discount & Support Schemes
35. Employee Assistance Program
36. Sick Pay
37. Enhanced maternity and paternity leave
38. Salary sacrifice electric car scheme
39. Life insurance 3 x salary
40. Healthcare cash plan
41. Cycle to work scheme.
42. Charitable giving scheme
43. An extra day off to celebrate your birthday.
44. Occupational Health Support
Role Requirements
45. Experience of clerical and administrative work
46. Clear thinking and have an analytical approach
47. Able to work as part of a team, to promote a good team spirit
48. Able to be sensitive and assertive as appropriate
49. Experience in a client facing/customer service position
50. Be motivated and able to work independently
Link to Evergreen group -
Omnes Healthcare are an are an inclusive employer, if you require any adjustments during the recruitment process, we will be more than happy to help, please contact us.
Person Specification
Qualifications
Essential
51. N/A
Desirable
52. N/A
Experience
Essential
53. N/A
Desirable
54. N/A