Are you someone who thrives on providing outstanding customer service? Our client is on the lookout for a committed Customer Insurance Advisor to become part of their dynamic team. This is a remarkable chance to collaborate with a company that takes pride in simplifying insurance and making it accessible to all.
With a competitive salary of £24,000 - £25,000 per year, this role offers you the chance to be part of a dynamic team. Enjoy working in a forward-thinking environment where your contributions make a real impact. Plus, you'll be joining a company that is a leader in the specialist insurance market.
The client is a leading specialist insurance intermediary based in Manchester, known for their fresh approach to insurance. They have been revolutionising the industry since for over 15 years with their easy-to-buy, value-driven products. With a strong commitment to customer satisfaction, they serve over 350,000 policyholders and attract millions of visitors to their websites annually.
As a Customer Insurance Advisor, you will:
Providing exceptional customer service to policyholders
Assisting clients in understanding their insurance options
Processing insurance applications and renewals efficiently
Maintaining accurate records and documentation
Collaborating with team members to enhance service delivery
Addressing client queries and concerns promptlyPackage and Benefits:
The Customer Insurance Advisor will enjoy:
Salary of £25,000 with bonus - OTE £30,000 - £35,000 - UNCAPPED
25 days holiday, plus an extra day for each year worked (up to 28 days). Option to buy or sell up to 5 days
Birthday day off
Hybrid working after training
Up to 2 days volunteering leave a year
Enhanced sick pay after 12 months
Annual flu jab
Free eye tests
24/7 Employee Assistance programme
Clear career progression with regular reviews
Support for professional qualifications
£1,500 loyalty bonus, subject to conditions
Quarterly staff awards
Workplace pension (NEST)
Annual social events
Enhanced maternity/paternity pay, adoption, or fertility help
Discounts on company products
Cycle to Work scheme
Free fruit weekly in the office
Free monthly office lunch
Casual dress code
Free onsite parking
The ideal Customer Insurance Advisor will have:
Strong communication and interpersonal skills
Experience in the insurance industry or a related field
Ability to work independently and as part of a team
Detail-oriented with excellent organisational skills
Proficiency in using digital tools and platforms
A customer-focused mindset
Willingness to learn and adaptIf you're interested in roles such as Insurance Consultant, Client Services Advisor, Insurance Specialist, Policy Advisor, or Insurance Account Manager, this Customer Service Advisor position could be the perfect fit for you.
If you're ready to take on the challenge of transforming the insurance experience, apply now to become a Customer Service Advisor with our client. Join a team that's leading the way in making insurance straightforward and accessible for everyone. Alternatively please call Jenni on (phone number removed) for more information.
JL_FIN