Job Description
Operational Quality Improvement Manager West MidlandsWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.Operational Quality Improvement ManagerPosition :Operational Quality Improvement ManagerLocation :All Exemplar Health Care homes listed below within the East & West Midlands region(Greenacre Park, Scotia Heights, Yarningdale, Woodside Place, Coronation Court)Contract type :40 hours per week, predominately Monday to Friday but must be flexibleRate :£55,500 per annum + £3,000 car allowanceThis is an exciting opportunity to join us as our newOperational Quality Improvement Manager covering our homes within the East & West Midlands region.In this role, youll act in a proactive manner to support services to provide the highest standards of care via a systematic, coordinated and coaching approach.About Exemplar Health CareExemplar Health Care is one of the countrys leading nursing care providers for adults living with complex needs.We have over 50 care homes across England that support adults living withcomplex mental health needs, dementia, neuro-disabilities and physical disabilities.As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.About the roleAs an Operational Quality Improvement Manager with Exemplar Health Care, youll be responsible for supporting the Clinical Director to deliver the Exemplar Quality Strategy focussing on the key themes of clinical excellence, sustainable outstanding quality, digital transformation, responsiveness and service user voice.No two days will ever be the same, but your day-to-day responsibilities will include:working with the Operational team (Clinical Nurse Managers specifically) to offer support, coach and be action focusedbeing a link nurse for the company on one of the following specialisms (this role will also include the updating of policies relating to those specialisms and ensuring paperwork used throughout the organisation is relevant and current): nutrition and hydration (including dysphagia and diabetes)tissue viabilitycontinenceend of life (to include verification of death)following an improvement strategy per service focusing on compliance and effectiveness of: quality assurance (to include clinical stats management, RCA and follow up)care plans and risk assessmentsaction plan compliancesupporting Clinical Nurse Managers to update action plans following internal/external inspectionsensuring specialist training analysis reviews are conducted monthly and support is given to ensure optimal complianceassisting with the development of quality policies and procedures, quality tools and audit and information materialssupporting the implementation of new initiatives to improve Service User quality of life.Download the job description for a full list of responsibilities.About youAbove all, youre someone who identifies with our values of fun, integrity, responsiveness, success and teamwork.Youll also:be a Registered Nursebe able to evidence further professional development in relation to care, management or qualityhold a coaching qualification (ideally), and be able to coach and motivate othershave a strong background in action planning and Service User care focushave excellent written and verbal communication skillsbe pragmatic in approach with strong problem solving and analytical skills and have the ability to apply these in complex and challenging situationsbe able to work collaboratively across the businessbe able to travel to all locations of the business.What we offerWe offer great rewards and perks including:excellent supervision, peer support, learning opportunities and career prospectsretail and lifestyle discountsfree DBS checkelectric car salary sacrifice schemepaid NMC membershippaid access to the RCNi Learning platform24/7 counselling and supportBlue Light Card eligibility.How to applySound good? Wed love to hear from you.TPBN1_UKTJ