My Telford based client is currently recruiting for an Export Co-Ordinator on a permanent basis.
As the Export Co-Ordinator you will work as part of a team to ensure the efficient administration processing of all orders received by the sales departments including coordination and planning of despatch dates whilst maintaining customs compliance.
The Co-Ordinator will provide sales support to Business Development managers and act as a customer response point for Export Distributors.
Salary: £24,000 - £27,000 (DOE)
Benefits:
1. Internal training
2. Birthday Holiday
3. Pension Scheme
4. Health Benefit Scheme
5. Company pension
6. Free parking
7. On-site parking
Schedule:
Monday to Friday
Supplemental pay types:
Bonus scheme
Key Responsibilities:
1. Export Sales Order processing including acknowledgement, despatch planning, invoicing of orders, credit control monitoring across all brands.
2. Raise and log shipping documentation for all exports ensuring customs and HMRC regulations are met.
3. Ensure the business stays informed of changes to export regulations and implement changes to meet requirements.
4. Obtain and file proof of export documentation for all export shipments.
5. Support account managers (BDM's) and distributor customers with pricing, delivery queries, product availability and lead time requests.
6. Maintain internal systems and raise suggestions to improve departmental efficiency.
7. Liaise with freight forwarders and negotiate most competitive freight rates and customer service where applicable.
8. Arrange export of marketing material for Exhibition & open houses.
9. Carry out corrective action on customer complaints generated through customer care.
10. Support from a customer response perspective to ensure technical queries have been passed to technical and are responded to.
Essential Skills and Experience Required:
1. Multitasking and time-management skills, with the ability to prioritise tasks.
2. Accuracy and high attention to detail.
3. Knowledge of a foreign language is advantageous.
4. Problem solving skills.
5. Ability to work at a fast pace and to deadlines.
6. Excellent organisational skills.
Skills and experience:
1. Exceptional customer service experience and skills
2. Ability to multi task and prioritise
3. Excellent Microsoft office skills
4. Ideally you will have previous experience within an Export role, training will be provided
Previous roles: Export Administrator, Export Clerk
Contact Alex at Major Recruitment Telford for further details.
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