Customer Service Apprentice
Apply From: 09/11/2024
Learning Provider
Delivered by TOTAL PEOPLE LIMITED
Employer
SHARPSMART LTD.
Vacancy Description
Daniels Health & Sharpsmart were founded with the vision of "making healthcare safer" - we have achieved this through innovative safety products and clinically-focused waste services that lead the industry. This is our "why"; our "how" is delivering the highest standard of service we can. This role is perfect for someone eager to learn in a dynamic environment, with opportunities to develop multiple skills and gain exposure across various business units.
What will your role involve?
1. Taking customer calls and managing enquiries
2. Handling customer queries and providing solutions
3. Managing and responding to customer emails
4. Using a case management system to track and resolve issues
5. Providing support to the customer service team with administrative tasks
6. Assisting with the preparation of customer service reports
Key Details
Vacancy Title
Customer Service Apprentice
Employer Description
Leading innovation across the UK's clinical waste management landscape, Sharpsmart has the second largest service footprint in the United Kingdom and is proud to offer our leading sharps, pharmaceutical, cytotoxic and clinical waste containment and disposal solutions across all major cities in England.
Vacancy Location
Sharpsmart Unit 10b Scott Lidgett Road ST6 4NQ
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000285289
Key Dates
Apply From
09/11/2024
Closing Date For Applications
2024-11-22 23:59:59
Interview Begin From
Possible Start Date
2024-11-26 00:00:00
Training
Training to be Provided
1. Level 2 Customer Service Practitioner Apprenticeship
2. English and maths Level 2 (if the learner does not already hold these)
Learning Provider
TOTAL PEOPLE LIMITED
Skills Required
* Administrative skills
* Attention to detail
* Communication skills
* Customer care skills
* Initiative
* IT skills
* Organisation skills
* Team working
Apply Now
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