Transcribing and word-processing of out-going correspondence both medical and non-medical. Processing of referrals and attaching relevant test results through the e-referrals system. Filing of letters electronically to provide back-up of information. Making appointments at hospitals/with consultants for patients as requested. Following up correspondence, referrals and queries with various providers. Read-coding of all hospital referrals and adding new associated features & read-codes to access screen as necessary. Dealing with requests from solicitors for copies of medical records including confirming consent with patient and obtaining correct fee. Check E-referrals daily for DNAs, rejected referrals ,cancelled UBRNs and advice replies. Raising invoices for pre-paid services e.g. reports etc. Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures. Dealing with telephone calls/queries from patients and staff. Send accurx messages to patients from system one. Check secretaries joint outlook email. Dealing with tasks in relation to patient care and referrals. Deal with notifications. This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time. Please see attached job description for a full list of duties.