Job Summary
Do you have excellent communication skills and a keen eye for detail?
Can you effectively manage multiple tasks and priorities?
Do you have experience managing sensitive information and maintaining confidentiality?
If you have said 'Yes' to each of the above, then we might just have the role for you!
The Great Yarmouth Adult Community Mental Health team is looking to recruit a professional, conscientious, calm, and confident individual to lead the existing Administration Team. Community mental health services are currently undergoing review and transformation, so this is a very exciting time to join the team.
Main Duties of the Job
You must possess excellent time management skills, a positive approach, and be able to remain calm under pressure. You will need to demonstrate your communication, prioritisation, and administration skills, as well as your knowledge of IT systems.
You will need to work flexibly in response to service needs and have the ability to think creatively. Experience of working to deadlines and on your own initiative is also essential.
The role will require the post holder to supervise an experienced and established administration team; therefore, supervisory experience is essential.
Full training and support will be provided.
* This is a full-time position (37.5 hours per week, Mon to Fri)
Job Responsibilities
The post holder will be required to input and update the Trust patient record system, which will include accepting referrals and discharging patients as directed by the clinical team.
There will be minute-taking duties, diary management, audio typing, and the role requires proficiency in all Microsoft packages.
There is also the requirement to complete various data reports, spreadsheets, and support ad hoc audits.
About Us
We can offer a welcoming, friendly, and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the wider team. Benefits included with this role are:
* NHS pension
* A comprehensive in-house & external training programme
* Career progression
* Starting annual leave of 27 days per annum, increasing to 33 days pa based on length of service (plus paid bank holidays)
* Staff physio service
* NHS discounts and many more.
Here at NSFT, we pride ourselves on being a welcoming, talented, friendly, and supportive team who like nothing better than sharing their experiences and learning from each other.
Person Specification
Qualifications
Essential
* NVQ 3 Business Administration or equivalent or willing to work towards.
* NVQ 2 Customer Services or working towards.
* Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at an advanced level.
Desirable
* Knowledge of Trust electronic record system
Experience
Essential
* Understanding and experience in a full range of secretarial procedures and systems gained through senior level.
* Ability to work with senior members of staff across a large organisation.
* Supervision of staff
* Working on own initiative without supervision
Desirable
* Day-to-day line management
Skills
Essential
* Excellent communication skills
* Ability to co-ordinate and prioritise management diaries
* ICT skills including Microsoft
* Good standard of literacy and numeracy
Knowledge
Essential
* Maintaining administrative / secretarial systems
Desirable
* Knowledge of NHS policy / procedures
* Knowledge of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer Details
Employer Name
Norfolk & Suffolk Foundation NHS Trust
Address
Northgate Hospital
Northgate Street
Great Yarmouth
NR30 1BU
Employer's Website #J-18808-Ljbffr