Westmorland and Furness Council is an ambitious authority that will shape public services for the better, building on the best and transforming them for the future. Do you thrive working creatively, collaboratively and systematically in a fast-paced, changing environment? Are you looking for a new and rewarding challenge that will provide a real opportunity to transform and shape service delivery within a Revenues & Benefits environment? An exciting opportunity has arisen in our Revenues & Benefits service for a highly motivated individual to work as a Benefits Manager, based at Penrith, as we embark on a significant change journey. The right candidate will lead a team in the delivery of an effective, quality Benefits Service, through the development and delivery of a range of functions and initiatives, with responsibility for the operational management and performance of the team, providing clear guidance and direction, which promotes and develops a culture of continuous improvement, compliance and efficiency. Westmorland and Furness Council are committed to putting our customers and communities first, and to be at the heart of everything we do. Who we are looking for… An innovative and creative individual with extensive technical, legislative and specialist knowledge in a Benefits environment, and an understanding of associated legislation, including GDPR and Information Security. The right candidate will have demonstrable evidence of being able to interpret a variety of complex benefit legislation and administration protocols, and the ability to apply this operationally to achieve organisational objectives. You will have substantial experience in leading a team in a benefits environment, demonstrating strong people management. You will have evidence of managing significant change in a complex specialist environment. A team player who can work with a high degree of accuracy and attention to detail, you will bring innovative solutions and strong decision making and problem-solving skills to the team. You will have extensive skills and experience of using Revenues & Benefits software and the ability to support future software changes and digital innovation, enabling the service, its users, and system users to harness technology available to them currently and in the future The ability to be a bigger picture thinker and work collaboratively across Council services and Directorates to deliver our Council Plan priorities The post is based at Penrith, though there will be a need to move throughout office buildings and attend external meetings or training events. There will be some flexibility to work from home, subject to agreement. If you would like to have an informal discussion about this role, please contact Alison Davison on 01539 793190. What can we offer you Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk) Would you like to find out more? For further information about this role, such as responsibilities and essential criteria please view the below documents: Post Specification Role Profile