* Control and manage service charge accounts where appropriate, providing monthly report data to Account Manager
* Ensure Client satisfaction by being responsible for achieving client SLR and driving acceptable service delivery performance
* Strong lines of communication to user population on all BAU activity
* Ensuring compliance with legislative, Client and CBRE health, Safety and environmental requirements. Sharing of best practice
* Work with local/central/third party project manager(s) to ensure fully integrated FM/projects delivery
* Maintain a motivated team by management and personal development of all local based staff
* Organising monthly team meetings
* Performance Management
* Provision of strong upward and downward communications within the team
* Overall operational management within designated site area. Reception, Security & Specialist Subcontractors
· Member of IWFM or another FM professional body. Ideally educated to Degree level
· Engineering/M&E background.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team located in Montrose, Angus. The successful candidate will have day to day management of group of locations, to include task and people management, budget control, service delivery and customer satisfaction.,
* RESPECT: We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration
* INTEGRITY: No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for
* SERVICE: We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities
* EXCELLENCE: We focus relentlessly on creating winning outcomes for our clients, employees and shareholders
About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE."