Location: County Durham Reporting to: Underwriting Team Manager About the Role: Our client, a prominent insurance provider, is looking for a dedicated Underwriting Administrator to join their dynamic team. This role involves providing essential administrative support to the business, working closely with e-trade, DA, and external insurers to ensure efficient and accurate processing of new business, MTA quotes, documents, renewal invitations, and policies. Key Responsibilities: Support the underwriting team and wider business with various administrative tasks. Operate under the rules of any Delegated Authority in place. Process and prepare renewals. Handle referrals and provide necessary information for swift processing. Communicate with customers via telephone, email, post, and SMS. Complete basic risk-related reports and assist underwriters in managing risk. Maintain accurate customer records following all interactions. Recognise and mitigate risks. Collaborate efficiently with team members. Build relationships with insurers to maximise opportunities for improvement. Identify efficiencies and improvements within systems and processes. Assist in business transfers in line with company strategy. Ensure all protocols are followed correctly. Proactively manage self-development and learning. Adopt a proactive approach to challenges and provide assistance to all departments when required.