NHS Bank Receptionist
Department: Patient Welcome
Employment Type: Zero Hours
Location: South East London Sites
Compensation: £12.21 / hour
Description
Bank GP Receptionist – Join Our Team!
The Job
We’re looking for a friendly, efficient Bank GP Receptionist to support our clinical teams and provide excellent patient care. In this role, you’ll be the first point of contact for patients, answering queries, booking appointments, and ensuring the practice runs smoothly. You’ll follow systems and protocols to maintain confidentiality and a safe, welcoming environment.
Key Responsibilities
* Answering patient queries and booking appointments with the right clinicians.
* Contacting patients for health checks, vaccinations, and follow-up care.
* Ensuring smooth operation of the front desk, adhering to practice protocols.
What We Are Looking For
* Good communication skills, a friendly and empathetic approach.
* Ability to manage patient needs effectively and confidently.
* While experience in GP practices or with EMIS is a plus, it’s not required.
* Background in customer service or second languages is also helpful.
* Good IT skills (confident with Microsoft Office Package).
* Willingness to travel to all of our sites across South East London.
Benefits
* Training & career progression.
* Cycle to work scheme.
* Glasses & eye test contributions.
* Blue Light Card with retail discounts.
#J-18808-Ljbffr