TECHNICAL SALES ACCOUNT MANAGER
• Competitive salary, career progression, bonus and benefits.
• Standard hours are 7.30 to 16.30 but can be discussed and agreed.
• Based full time, onsite at head office in Hertfordshire.
An exciting opportunity to be part of a very ambitious and forward-thinking UK manufacturer of commercial lighting, acoustic and biophilic products selling to the commercial fit-out industry.
JOB OVERVIEW
Processing of incoming sales enquiries, understanding technical information, overseeing lighting designs, raising quotations and following quotations through to orders.
RESPONSIBILITIES AND DUTIES
• Understand customer needs and requirements
• Prepare sales quotations based on customer requirements – including understanding drawings/specifications
• Close sales and support the sales team in hitting monthly targets
• Utilise CRM system to log and follow up all quotations
• Establish and maintain lasting business relationships
• Providing world class service in response times to quotes, queries and questions ensuring the customer has the best experience in the market every time through a consistently high standard in both content and speed.
• Forensic timely follow-up of quotes and opportunities to maximise every chance to grow sales whilst building rapport and goodwill with customers.
• Contacting existing, lapsed and new customers by phone or through online meetings on a daily basis to build rapport and grow their spend with a particular focus on our key product offerings.
• Evaluate, track, maintain, develop and grow spend of an existing group of customers and inbound sales leads to produce 20% minimum growth on your sales area.
ATTRIBUTES
• Honesty, loyalty and integrity
• Extensive experience and knowledge of the commercial lighting industry
• Prior sales success
• Gregarious and outgoing
• Team player
• Strong negotiation skills
• Target driven, highly motivated self-starter
• Organised, methodical and accurate
• Ability to complete tasks without being chased
• Proven track record of managing high customer expectations and delivering results under time pressure working to tight deadlines.