Job Title: Customer Accounts Administrator
Location: Cumbernauld (On-site)
Employment Type: Full-time, Permanent
Salary: £24,000 per annum
Schedule: Monday to Friday, 8:30 am – 5:00 pm
About Us
The Beal Group is a thriving, family-run business specialising in the production of commercial textiles for industries including agriculture, transport, logistics, and oil & gas. As we continue to grow, we are looking to add motivated and capable individuals to our team as a Customer Accounts Administrator. This role offers the opportunity to be part of a supportive, expanding team in a dynamic industry.
What We Offer
* Permanent role with immediate start
* Comprehensive training and development programs
* 30 days of holiday, including a two-week Christmas closure
* Free onsite parking and cycle-to-work scheme
* Competitive salary and company pension
* Flexible working support
Overview
As a Customer Accounts Administrator, you will serve as a key support for our off-site colleagues and a main point of contact for our customers, ensuring that their experience with The Beal Group is as smooth and efficient as possible. In this role, you’ll perform a range of administrative duties, from handling customer enquiries and managing production route cards to supporting general office functions.
Additional Responsibilities Include:
* Responding promptly to customer enquiries and providing top-tier service
* Assisting with administrative tasks, such as answering calls, filing, and generating production route cards
* Working closely with the team to ensure all tasks are completed on time and to a high standard
* Maintaining excellent productivity and a strong attention to detail
* Supporting a collaborative work environment and adapting to new efficiencies
What We’re Looking For
* Proactive, detail-oriented individuals with the ability to prioritize and multi-task
* Team players who bring positive energy and reliability to their work
* Excellent communication skills – both verbal and written
* Strong organisational skills with experience in Office 365; CRM experience is a plus
* A customer-focused mindset with a resilient and solution-driven approach
Requirements
* Must be able to commute or relocate to Cumbernauld (please note, relocation expenses are not covered)
* Previous experience with commercial vehicles is advantageous but not essential
Ready to Apply?
If you're ready to embark on a rewarding career with a growing business that values its employees, apply today and take the first step towards joining The Beal Group’s supportive and enthusiastic team.
Work Location: On-site