The opportunity Delaware North UK is hiring a casual Hospitality Manager at Wembley Stadium in London. As a Hospitality Manager, you will lead a team of waiters/bartenders and supervisors in delivering excellent service to all guests. This role is offered on a casual worker agreement basis with most events taking place at weekends and/or in the evening. What we offer While working at some of the coolest venues in the UK and the world, Delaware North team members come together to provide best-in-class experiences for our guests. This role is offered on a casual worker agreement basis with most events taking place on evenings or weekends. That means you’ll be able to earn extra cash when it fits your schedule. Apply today to learn more about our opportunities. What will you do? Oversee daily shift responsibilities of waiters/bartenders and supervisors and ensure actions are up to company quality, sanitary, and legal standards. Assign tasks for service team members. Help train, develop, motivate, and monitor team members whilst keeping open communication for corrections needed. Maintain positive guest relations and high standards of service at all times. Have a comprehensive knowledge of all restaurant/bar organisation and menu information. Ensure that the operation is in accordance with current practice, management, and measurement of all areas of responsibility including health & safety, food hygiene, fire regulations, licensing laws, and trading standards. Solve all guest concerns and complaints in a timely and professional manner. Assist with administrative tasks as needed, including ordering and inventory. More about you Experience managing and leading large hospitality teams Knowledge of the Food & Beverage industry, preferably within hospitality and catering environments