Managing existing B2B European Customer - mainly retailers
Office based in Wakefield
£35,000 - £40,000
Manufacturing led businessClient Details
Our client are a leading manufacturing business supply products to retailers across Europe and the UK, ranging from major retail brands, through to small independent chains.
This role will manage existing relationship with predominantly European Customers along with a handful of national customers also
Description
Manage existing B2B customers accounts providing a high level of service through all interactions
Manage a customer base across Europe, including major retail chains and smaller independents
Communicate and build relationships through clear and transparent communications via phone, emails and MS Teams.
Encourage and support account development and growth, by understanding customer needs and requirements and offering solutions to match their needs
Take ownership of an escalated customer issues
Work closely with internal teams including production and logistics to manage orders process, ensuring timely delivery of customer orders. Ensure customers are updated on any potential changes to their order
Build long lasting customer relationships by being the face of the business to assigned customersProfile
Experience managing European or International Customers previously
Background in Account Management, Internal Sales of B2B Customer Service
Ability to build strong, long lasting customer rela...