The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, fire, crime, drugs policy, immigration and passports.
Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain. Learn more on our careers pages.
The Detention Services Compliance Team operate within the Immigration Removal Centre (IRC), ensuring that the Contracted Service Provider provides the required levels of service and care for the residents detained there, as well as oversight of all the operational activity.
This is an exciting opportunity to work in a fast paced and varied role.
As an Operations Officer, you will be one of a team who monitor the standards within the IRCs and the performance of the IRC Supplier, ensuring effective delivery of contracted services. This is achieved by regularly walking throughout the IRC, interacting with IRC supplier staff and the detained residents.
Key Responsibilities:
* Monitoring contractual compliance, providing regular performance summaries and feedback to the Home Office Compliance Manager.
* Being available for an out of hours on-call service for Detention Operations rotated between the team.
* Assisting the Senior Operations Officer with the production of monthly reports that provide essential data and statistics relating to the IRC.
* Ensuring Residents within the centre are provided with an effective service in line with Detention Services Performance Standards & Framework.
* Monitoring the IRC Supplier’s compliance with the contract, ensuring that the site is run in a healthy and secure manner in accordance with relevant legislation.
* Providing high-quality thematic reviews into contract delivery and dip sample reports on a range of areas enabling requisite assurance of contract delivery and adherence to policy.
Due to the business requirements of this role, it is only available on a full-time basis.
You will be required to work 4 days in the office, with 1 working from home day.
Public and Personal Safety Training
You will receive full training and support to do the job. Training takes place on the job with a mentor who supports you until you are fully confident in the role. Even then you are never alone; you work as part of a team where there is always someone around for advice and support. Further information on what the training involves can be found on our website.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .