The post holder will be a Registered Paramedic, with a broad general experience as a qualified professional. The successful candidate will act as an autonomous practitioner, within their boundaries of clinical practice with the freedom to make clinical decisions based wholly on their experience, knowledge, and analytical skills. They will require excellent communication skills and can work in a multidisciplinary environment under pressure.
As a Clinical Supervisor, you will oversee each shift, providing shift management and clinical support to a team of Nurses, Therapists, Senior Healthcare Support Workers, Assistant Practitioners, and Paramedics. Along with the Therapists, you will have team responsibility for the caseload management of the patients.
A key part of the role will be to liaise closely with other agencies and discharge or transfer the patient to other community services to maintain patient flow and prevent avoidable hospital admissions. The service responds to patients through Primary care/Ambulance service/A+E and other healthcare professionals. Rapid Response is part of the Urgent Community Response Agenda, which means the team responds to referrals with a 2-hour response.
The service provides support across Somerset, targeting key areas with high numbers of hospital admissions, and we have bases in Taunton, Bridgwater, South Petherton, and Mendip.
You will be expected to work in an agile way, working across all areas, responding to assess patients as needed and support the junior staff as required. Rapid Response is a service that aims to meet patients' urgent care needs at home by providing urgent clinical, therapy, or support interventions to keep a patient in their place of residence, which is key in improving patient outcomes, preventing avoidable hospital admissions, and delivering NHS strategic priorities.
The service is part of the new Urgent Community Response agenda and will respond within two hours of a referral to meet the UCR national guidelines. Part of the UCR agenda is to respond to non-injured patients who have fallen within two hours of referral.
In line with the national rollout of the two-hour standard, the UCR service is provided 8am to 8pm, seven days a week across Somerset. The Rapid Response service operates between 8am to 11pm. The UCR service requires the submission of data returns to the Community Services Data Set to demonstrate the achievement of the two-hour standard.
The team is made up of Admin, Healthcare Support Workers, Student Nurses, Occupational Therapists, Physiotherapists, Trainee Nursing Associates, Assistant Practitioners, Trainee Assistant Practitioners, Rehab Assistants, Paramedics, Registered Nurses, Occupational Therapists, and Physiotherapists.
Rapid Response has greater connections with multidisciplinary networks such as Hospital at Home (ACPs), GPs, Health Coaches, Voluntary Sector, Social Care, Mental Health teams, Acute Colleagues, Community Nursing and Rehab Teams, Palliative care colleagues, Care agencies, ACPs, 111 OOHs, and SWAST.
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