Location: Bristol/ Bath (Full time office based)
Working hours: Full-time
Salary: Competitive + Benefits
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Join Vodafone Business Security Enhanced for Vodafone UK and support in providing world-class Secure Solutions for our Enterprise clients
What you'll do
The Capacity & Configuration Lead will provide a point of focus for network capacity performance and effectively manage the control of assets by providing a logical model detailing how the assets and components interrelate.
• Produce Capacity Reports, based on business usage trends, business Capacity Plans, taking into account the customer’s strategy and demand forecasts including the planned deployment of new or changed services.
• Customer Capacity & Configuration reports should be delivered within agreed SLAs and must clearly document assumptions, options and recommendations.
• The individual will be accountable for using toolsets and applications from the Configuration & Capacity Management system to provide accurate and current information in support of the customer and all other ITIL roles and processes.
• To provide ITIL aligned Capacity, Configuration and Asset Management.
Who you are
• Experience producing capacity & configuration management reports.
• Experience of communicating to all levels of the business internally and externally.
• Experience of capacity & configuration management within the Public or Private Sector
• Telecoms background
• Knowledge of Capacity Management within Transmission and IP network and related hardware/software.
Security Clearance: This position requires the eligibility and ability to obtain and hold UK Developed Vetting (DV) clearance.