Join to apply for the Field Based Account Manager role at Purple Husky Inc.
My client, a leading Chester based company committed to delivering top-notch services and products is currently seeking a Field based Account Manager. The team is passionate about excellence, and pride themselves on their customer-focused approach.
Key Responsibilities
* Manage a portfolio of customer accounts on a face to face basis.
* Visit business customers who are at end of contract to ensure repeat business.
* Address and resolve customer complaints efficiently and professionally.
* Provide exceptional customer service and maintain strong client relationships.
* Work collaboratively with other departments to ensure seamless service delivery and customer satisfaction.
Requirements
* Proven experience in field sales, account management or resolutions.
* You may be in field sales at the moment and looking for a less target driven role or managing accounts already. You may also be in an office/call centre dealing with complaints, collections or resolutions and want to get out in the field.
* Strong problem-solving skills and the ability to handle complaints and provide effective resolutions.
* You will be travelling over a wide area in the North West, North Wales and Shropshire areas.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Strong organizational and multitasking abilities.
* Proficiency in MS Office and CRM software is an advantage.
Benefits
* Competitive salary of up to £30,000 basic pa plus a company car.
* Friendly and supportive work environment.
* Opportunities for professional growth and development.
* Regular Monday to Friday schedule (days), allowing for work-life balance.
Seniority level
Entry level
Employment type
Full-time
Job function
Marketing Services
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